Contact information

Contact Policy

We’re here to help and always welcome your questions.

If you need to get in touch regarding an order, product enquiry, wholesale opportunity, or general support, please contact us by email at:

cozihomescents@famfluence.co.uk

As a small, family run business based in the Sussex Downs, all emails are read and responded to personally. We aim to reply within 1–2 working days, although during busy periods this may take slightly longer.

When contacting us about an order, please include your order number (if applicable) and full name to help us assist you as quickly as possible.

We appreciate your patience and your support — every message matters to us.

Thank you for choosing Cozihome Scents.